15 April 2025 09:30 - 10:00
From conversations to outcomes: The AI-orchestrated enterprise
AI is entering a new phase, where it is moving beyond response-based systems to actively orchestrating how work gets done.
The next frontier is not more automation, but intelligent orchestration: AI-driven systems that coordinate, execute, and continuously optimize workflows across the enterprise. At the center of this shift is agentic AI.
This shift enables:
→ End-to-end workflow automation with greater efficiency and visibility
→ Faster, context-aware customer and employee experiences
→ Adaptive processes that improve through continuous learning
→ Democratized workflow design through natural language interfaces
This keynote explores the rise of agentic AI as the backbone of workflow management and how organizations are evolving from using AI as a tool to deploying AI as a workforce layer.
With platforms like RingCentral embedding agentic AI across messaging, voice, and video, enterprises can transform conversations into workflows and workflows into measurable outcomes.
Attendees will gain a clear perspective on how to scale agentic AI, activate workflows through conversation, and build a more adaptive, AI-orchestrated enterprise.
At the center of this conversation is a powerful idea: Agentic AI becoming the new operating system of the enterprise.